Growbuds products: All products we sell are brand new and come with a generous warranty. We guarantee our customers protection from defective products. If you have a warranty inquiry on any item purchased from Growbuds, we for sure can help you to solve the problem.
Warranty Request Process:
Send us an email to firstname.lastname@example.org with your order number, the defective products, and the defective descriptions. We will find the best way for you to fix the problem.
All other products:All products sold on Growbuds are subject to the respective manufacturer’s warranty policy, which normally lasts one year. These policies can be found on the original manufacturer’s website or by contacting them. The manufacturer will replace any defective parts within the warranty period. Damages caused by misuse, improper maintenance or neglect are not covered by the manufactures warranty.
Growbuds will assist you in your warranty claim by helping you coordinate with the original manufacturer. If for any reason, your product is defective, please contact us directly at 1 877 368-7099 to request a Return Merchandise Authorization number (RMA). Should you have any questions or concerns about our warranty policy, please contact us.